Frequently Asked Questions


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
Toll Free


Blue Cross and Blue Shield of Illinois
PO Box 805107
Chicago, IL  60680-4112
1 (855) 267-0214
BCBS Customer Service
1 (800) 299-0274
24/7 Nurseline

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution


24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours Languages: English, Spanish
Dial 988 from any phone to be immediately connected